Terms of Use
Quality Water Service and Distribution Corp. dba Culligan (“Culligan”, “we”, “our”, or “us”) controls and operates Culligan-owned Puerto Rico websites including https://puertorico.culligan.com/ (“Websites”) and online features, services and/or programs offered by us, including, but not limited to, our mobile applications, payment portals, and blogs (collectively, our “Services”). Please read the following Terms of Use (“Terms”) carefully before accessing our Services. Use of our Website and any Services constitute your unconditional agreement to follow and be bound by these Terms and the Privacy Policy, which we may update from time to time. If we decide to change these Terms or some part of them, we will make an effort to post those changes on this web page so that you will always be able to understand and agree to the terms and conditions governing your use of the Services. Your use of the Services following the posting of any amendment of these Terms will signify your assent to and acceptance of its revised terms for all previously collected information and information collected from you in the future.
BY ACCESSING OR USING THE SERVICES, YOU ARE ENTERING INTO A LEGAL CONTRACT WITH CULLIGAN REGARDING YOUR USE OF THE SERVICES AND YOU AGREE TO BE BOUND BY THESE TERMS AND ALL ADDITIONAL TERMS INCORPORATED BY REFERENCE, INCLUDING ANY MODIFICATIONS MADE AS OF THE DATE OF YOUR USE. IF YOU DO NOT AGREE TO ANY PORTION OF THESE TERMS, YOU SHOULD NOT ACCESS OR OTHERWISE USE THE SERVICES.
Forward-Looking Statements: The Services may contain express or implied forward-looking statements, which are based on current expectations of the Culligan management team. These statements are neither promises nor guarantees, and are subject to a variety of risks and uncertainties. Culligan assumes no obligation to update any forward-looking statements appearing on the Services in the event of changing circumstances or otherwise, and such statements are current only as of the date they are made.
Content and Updates: Culligan may make improvements and/or changes to the Services at any time. Although we attempt to periodically update information on the Services, the information, materials, services, documents, images, graphics, logos, design, audio and video (“Content”) provided on or through the Services may occasionally be inaccurate, incomplete or out of date. Culligan does not have a duty to update information contained in the Services, and Culligan will not be liable for any failure to update such information. We make no representation as to the completeness, accuracy or currentness of any Content on the Services, and we undertake no obligation to update or revise the Content, whether as a result of new information, future events or circumstances or otherwise. It is your responsibility to verify any information contained in the Services before relying upon it.
Links to Third-Party Websites: Culligan may have arrangements with certain third-party website owners, which allow us to place a hyperlink (a “Link”) or a banner advertisement (“Banner Ad”) on a third party’s site (“Third-Party Site”), and allows the third party to place a Link or Banner Ad on our Website or other Services. Please note that Culligan is not affiliated in any way with these third parties or the Third-Party Sites, and that if you click on a Link or Banner Ad containing a Link to a Third-Party Site, once you have left our Services, Culligan has no further control over the content and materials that you will be viewing on the Third-Party Site. We are not responsible for the content, accuracy, or opinions expressed on any Third-Party Site. We will not, and are under no obligation to, investigate, monitor or check the Third-Party Sites for accuracy or completeness, or for any obscene, scandalous, inflammatory, pornographic, indecent, profane, defamatory or unlawful content or materials. Inclusion of any Link or Banner Ad to a Third-Party Site that is placed on our Services does not imply approval or endorsement of the Third-Party Site. If you decide to leave the Services and access a Third-Party Site, you do so at your own risk. We are not responsible for the privacy policies applicable to Third-Party Sites.
Communication and Privacy: By using the Services, you consent to receive electronic communications from us unless you follow applicable opt-out procedures. We will communicate with you by email or by posting notices on our Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
Intellectual Property: The Services contain material that are the property of Culligan, and that are protected by United States and international copyright, trademark, and other intellectual property laws. All content posted on the Services is the sole and exclusive property of Culligan. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way material from the Website or any other Services, including code and software underlying the Website, without our prior permission. You may download content from the Website for your personal, non-commercial use only, provided you keep intact all copyright and other proprietary notices. Any unauthorized use of content terminates the foregoing license rights. Links to our Services may not suggest or imply that Culligan endorses or supports the linking Website, its sponsors and/or its advertisers, unless prior written permission to indicate any such endorsement or support has been granted by Culligan.
Disclaimer: THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, CULLIGAN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CULLIGAN DOES NOT WARRANT THAT THE FUNCTIONALITY OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE SERVICES, OR THE SERVERS THAT MAKE THE SERVICES AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Limitation of Liability: Under no circumstances shall Culligan be liable for any direct, indirect, incidental, special or consequential damages of any kind, including, without limitation, loss of business or profits, loss of data, computer viruses, technical, hardware or software failures, lost or unavailable network connections, or failed, incomplete or delayed transmissions, arising from your use of or inability to use the Website, other Services, or Links made available on the Website even if Culligan has been advised of the possibility of such damages. You specifically acknowledge and agree that Culligan is not liable for the conduct of any user. If you are dissatisfied with the Website or any of the Services, or the content or services provided thereon or with these Terms, your sole and exclusive remedy is to discontinue using the Website, Services, content or services, as applicable. You agree to indemnify, defend and hold harmless Culligan and all of its directors, officers, employees and agents from and against any and all injuries, damages, losses, liabilities, claims, judgments and settlements, including all reasonable costs, expenses and attorneys’ fees arising from or related to any breach by you of these Terms or applicable law, your negligent or willful act or omission while using the Services, or your infringement of the intellectual property rights of Culligan or any third-party content provider.
Security: Culligan shall take reasonable measures to safeguard the security and confidentiality of your payment information. However, you acknowledge that the security of electronic transactions is subject to inherent risks, and Culligan shall not be liable for any unauthorized access or breaches of security that may occur.
Generative AI: You agree that (i) our Generative AI Services (collectively “GenAI”) use experimental, unsupervised technology and may sometimes provide inaccurate or offensive content that does not represent Culligan’s views; (ii) information provided to our GenAI may be used to continuously train the GenAI; (iii) submission of confidential or proprietary information could be compromised if submitted to the GenAI and should not be submitted unless such use is permitted; (iv) our GenAI may at times reproduce copyrighted material used as training data in response to an inquiry, and care should be taken in copying and further distributing content created by any GenAI, such as ensuring that no copyright information appears on outputted work, and ensuring no other obvious signs show that the outputted work belongs to a third party; (v) if you use the GenAI, you assume all responsibilities and obligations with respect to the results, any decisions or advice made or given, any materials retrieved therefrom, including those to any third party, for the content, accuracy, and review of such results and you should therefore, use discretion before relying on, publishing, or otherwise using content provided by the GenAI; (vi) you will not rely on the GenAI for medical, legal, financial, or other professional advice, and any content regarding those topics is unintentional, provided for informational purposes only, and is not a substitute for advice from a qualified professional; and (vii) you will contact us at info@qualitywaterpr.com with questions regarding the GenAI or if you require further information with the subject line “GenAI Help”.
Representations and Warranties: By using the Services, you represent and warrant that you are at least 18 years old, and that you will not use the Services for any fraudulent, unlawful or abusive purpose.
Termination of Service: We may terminate your right to access portions of the Services at any time, without notice, for conduct that we believe violates these Terms and/or is harmful to other users of the Services, to us, to our partners, to the contributors, to the business of our Internet service provider, or to other information providers.
Remedies: You acknowledge that your conduct that is inconsistent with the provisions of these Terms may cause us irreparable damage for which remedies other than monetary relief may be inadequate. In such instances, you agree that we may seek injunctive or other equitable relief seeking to restrain such conduct without the necessity of proving actual harm or posting a bond.
Governing Law: You agree that all matters relating to your access to, or use of, our Services shall be governed by the laws of the Commonwealth of Puerto Rico.
Local Laws: We make no representation that the materials on the Services are appropriate or available for use in jurisdictions outside the United States. Access to the Services from jurisdictions where such access is illegal is prohibited. If you choose to access the Services from other jurisdictions, you do so at your own initiative and are responsible for compliance with applicable local laws.
Miscellaneous: Culligan’s failure to exercise or enforce any right or provision of the Terms will not be considered a waiver of that right or provision. If any provision of these Terms is found by any court of competent jurisdiction to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms otherwise remain in full force and effect and remain enforceable between the parties. These Terms do not limit any rights that Culligan may have under trade secret, copyright, patent or other laws.
Contact: If you have additional questions or comments of any kind, or if you see anything on the Services that you think is inappropriate, please let us know by sending your comments or requests to:
Quality Water Service and Distribution Corp.
Building #1, State Road #864, Lot #6
Corujo Industrial Ward Section, Bo. Hato Tejas
Bayamón, PR 00956
Customer Service: 939-225-7978
Email: info.pr@culligan.com