Quality Water Service is now Culligan.
Quality Water Service has been rebranded to Culligan, upgrading your water with unmatched expertise and innovation.
United to serve
you better.
For nearly three years, Quality Water Service has been a proud member of the Culligan family. During that time, we’ve collaborated to enhance water solutions by incorporating advanced Culligan technology, design, and innovation into our products.
Rebranded as Culligan, we’re making it easier than ever for your team to enjoy water loved by people and the planet.
Keeping a good thing flowing.
Everything you love about Quality Water Service remains the same. All your favorite water solutions are still available and ready to serve your needs. Your team of water experts and account details stay the same too.
Same dedication
to quality
We will continue to provide customized drinking water, sparkling water, ice, and coffee solutions that meet your unique needs and grow with you and your team.
Same personalized service
We still offer complete hydration solutions and seamless service, from the first consultation to regular maintenance, ensuring all your water needs are effortlessly managed.
Same commitment to sustainability
We remain dedicated to helping you reduce single-use plastic waste and improve your carbon footprint.
Same great-tasting water
As always, our goal is to help you enjoy cleaner, great-tasting water that keeps your team hydrated, focused, and performing their best.
A wave of benefits for you.
Building on a shared legacy of innovation, we’re making it easier than ever to enjoy cleaner, great-tasting water.
Expanded capabilities
Our updated website simplifies the process of finding the right machine for your team – take a look today!
Innovative products
Get ready for an expanded lineup of cutting-edge water solutions, designed to meet a wider range of needs and preferences.
Enhanced support
We’ve expanded our resources to provide you with faster, more comprehensive assistance tailored to your specific needs.
Frequently asked questions
Why is Quality Water Service changing its name to Culligan?
For nearly three years, Quality Water Service has been part of the Culligan family, working together to enhance water solutions by combining Quality Water Service’s seamless service across Puerto Rico with Culligan’s global expertise in research, design, and engineering.
We’re rebranding as Culligan to shine a light on the advanced technology and innovation that Culligan brings to our solutions. This change highlights our ongoing commitment to delivering high-quality workplace water options, powered by Culligan’s expertise, without any disruption to you. By using one name, we want to make it clear that Culligan’s innovation is behind everything we offer, making our brand stronger and increasing the value we bring to your workplace.
Did our company name change, or is this just a visual update?
The legal name of our company is staying the same – Quality Water Service. All legal documents and contracts will remain in place without changing.
Who should we contact for support?
Quality Water Service customers can continue to contact our dedicated customer service team at info.pr@culligan.com or 939-225-7978 for support. Any changes will be communicated on our website.
Where can customers find updates about the transition and future product developments?
Updates about the transition and new developments can be found on the official Culligan North America website and Culligan Puerto Rico website. We encourage you to check these platforms regularly for the latest information and exciting advancements.
Is Quality Water Service still a separate entity within Culligan? Is Quality Water Service considered an operating company, subsidiary, or brand?
Quality Water Service operates in Puerto Rico as a distinct brand under the Culligan umbrella, benefiting from Culligan’s resources while maintaining its specialized focus on providing workplaces with cleaner, safer, better-tasting water.
Where do I send my payment?
Our remit to address remains the same (PO Box 9020096, San Juan, PR 00902-0096). For billing questions, email collections.pr@culligan.com.
Do I need an updated W-9?
No, you don’t need an updated W-9 form. We are still Quality Water Service, now proudly operating as Culligan, with our Employer Identification Number (EIN) and tax details remaining unchanged.
I have automatic payment processing. Is there anything I need to do?
No action is required on your part. Our system will automatically update your payment processing information. If you have concerns, feel free to contact our customer service team.
I have a Quality Water Service Certificate of Insurance on file. Do I need to file for a new one?
You will not need to file for a new Certificate of Insurance. Our legal entity, Quality Water Service, and Employer Identification Number (EIN) are the same, even as we embrace our new name.